DNARENS
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Frequently Asked Questions

Quick answers about products, customization, ordering and support.

We manufacture a full range of HVAC control products, including FCU thermostats, heating thermostats, room thermostats, fan-coil controllers, modulating electric valves, dampers and actuators, and HVAC sensors.

We have professional After-sale team in order to help our client to solve the problems.Our team will online 7/24 to help you

We support 24 months warranty, during the warranty, if there is any unqualified, we will fix or replace them for you freely.

Can you provide OEM/ODM services?
We can provide OEM/ODM services. Our company has 17 years of research and development experience in this industry. We can provide a one-stop solution from temperature controller research and development to finished products

We can supply 30,000-50,000PCS per month

It will depend on your market location and your order volume per year, because we have the agent in some Countries already, please contact with us to negotiate in details.

Please contact with us by email or call, and tell us your requirements for the products, our Technical Team will contact you in time to provide best solutions for you.

By Express like FEDEX, DHL, UPS,TNT(door to door)-
By airplane (airport to airport)
By Train
By Sea(seaport to seaport)
By FCA-you can appointed your forwarder to arrange the shipments

Normally our standard box is netural.We accept ODM box design.This will need negotiate about the cost

We support T/T if you have other payment requirement, we can discuss together.

All of our products has CE,ROHS.Some got RED.FCC.REACH

For sample order, it will need 1-3 working days; for bulk order, it will need 2-3 weeks; for OEM order, the ETD will depends on the specific requirements of the order.